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Gary Sackett replied to the topic The SimCity debacle: what would you have...

@evan They should have definitely just released a patch to remove the online DRM.  Would have fixed the issues with the actual game/servers, and would have been a huge step towards saving face (would...

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Gary Sackett replied to the topic Now hiring in the forum General Discussion

Same here – we are hiring a ton of people @ Atlassian: http://atlassian.com/company/careers Some specific Support Roles as […]

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Gary Sackett replied to the topic Introduce yourselves! in the forum General...

DOH!  Super late here, but better late than never……… I am a Support Engineer at Atlassian for our OnDemand platform.  However, I currently spend most of my time managing projects for support – mostly […]

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Gary Sackett replied to the topic Running Online Classes in the forum General...

Hey @chase – we are using GoToWebinars for the time being as well.  ’Love’ would definitely not be the word I would use in my experience with it, but it does seem like the most consistent product out...

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Gary Sackett replied to the topic Do you give gifts or goodies to customers?...

@chase – awesome idea!  A personal touch would go a long way for sure. Im not sure if WuFoo still does this, but in their early days, their support team would send a gift along with a handwritten card...

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Gary Sackett replied to the topic Shift scheduling tools? in the forum...

@ted we for the most part use Team Calendars inside Confluence  - I realize this may sound like a plug for one of our products.  The big issue though, is it is not a standalone product, and requires a...

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